Frequently Asked Questions

General

The Local Vine is a platform that serves as a resource to wine lovers looking to purchase outstanding bottles near them, and a service to nearby wine retailers looking to sell their wine inventories to individuals within their communities.

Wine retailers create and manage their own shop on The Local Vine. 

Wine lovers use The Local Vine’s powerful search tools to discover their new favorite bottles from each local retailer’s shop and seamlessly place orders directly with each retailer. 

Each retailer receives and fulfills the order, the wine lover picks up their order, and is sipping their new favorite bottles in no time.

No, The Local Vine is a service that licensed wine retailers use to help manage and sell their wine inventories.

No, every shop manages their product listings, inventories, and orders independently.

Orders

You will receive an email from the retailer notifying you that your order is ready. You can also check your order status from the ‘orders’ tab on your account page.

https://the-local-vine.com/my-account/orders/ 

Retailers typically work to fulfill orders as soon as possible, but precise fulfillment time will vary between retailers. If you haven’t heard from the retailer after a few business days, we recommend you attempt to reach the shop directly by phone.

Not yet. We’re actively working with wine retailers to introduce a local delivery option in the near future.

Not yet. We hope to offer shipping options in the future.

Please contact the shop directly to cancel your order.